Changing or cancelling your plan
Where plan changes actually happen, what stops when a subscription ends, and what stays on your PC.
UPDATED 2026-07-28
Changing or cancelling a Blabb subscription happens with Polar, the payment provider, not in Blabb and not in the Microsoft Store. Blabb's Account page is how you get there.
Making a change#
Settings → Account → Manage. That opens the Polar billing portal in your browser, which is where your subscription actually lives — upgrades, downgrades, payment details and cancellation are all handled there.
When you come back, press Refresh on the Account page. It re-reads your subscription so the status badge is current, and it switches on the specialist vocabulary your plan now includes — so if you have just moved to the Medical or Legal plan, Refresh is the button.
That covers the permission to dictate too, so a plan change takes effect as soon as the button comes back — you do not have to restart Blabb or wait for the daily check.
Cancelling during the free trial#
Every plan begins with a 14-day free trial, and cancelling inside it is the same route as any other change: Manage, then cancel in the Polar portal. Do it before the fortnight is up and the card you entered at checkout is not charged.
What happens when a subscription ends#
Dictation carries on — you drop back to the free tier of 2,000 words a day. Nothing is deleted and nothing nags you; the upgrade ask simply appears once the day's words are spent, should you want unlimited dictation again.
Everything you have made stays exactly where it is, on your PC:
| What | Where it stays |
|---|---|
| Dictation history | On this PC, encrypted, subject to your retention setting. |
| Settings | On this PC, unchanged. |
| Saved words | On this PC, unchanged. |
If you resubscribe later, it is all still there and Blabb picks up where it left off. Removing any of it is a separate and deliberate act on your part — see Deleting your data.
Note
Cancelling in the billing portal and pressing Remove on the Account page are different things. Cancelling ends the subscription. Remove only signs this PC out of it, which is what you want when you are moving to another machine.
Refunds#
Refunds are handled by Polar as the merchant of record, under the terms you agreed to at checkout.
We are not going to guess at them here — the specifics belong to Polar and to the licence agreement, and a docs page inventing a policy helps nobody. If you have a question about a charge or a refund, write to support@blabb.io and someone will sort it out with you.
See also#
- Subscriptions and plans — every control on the Account page.
- Deleting your data — removing what stays behind.
- Licence agreement — the terms themselves.